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Old 12-07-2017, 02:32 PM   #31
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Well this has turned out spectacularly.


they've charged me for the movie pass but never mailed me anything
I've been sending messages for two weeks now and I'm getting completely ignored
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Old 12-07-2017, 03:21 PM   #32
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How long ago did you order? We ordered our back in the beginning of Sept...and didn't get it until late Oct. They charged us immediately but they didn't charge us again until 30 days after we used it the first time. They are definitely not responsive to support inquiries. My wife and I have used it about a 8 times or so in the last 30 days and we live in a very rural community in Oregon so it does work.

Good luck!
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Old 12-07-2017, 04:39 PM   #33
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Quote:
Originally Posted by jj4vr View Post
How long ago did you order? We ordered our back in the beginning of Sept...and didn't get it until late Oct. They charged us immediately but they didn't charge us again until 30 days after we used it the first time. They are definitely not responsive to support inquiries. My wife and I have used it about a 8 times or so in the last 30 days and we live in a very rural community in Oregon so it does work.

Good luck!
August 30th
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Old 12-07-2017, 04:57 PM   #34
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Blech. Sorry to hear that. Hopefully it get's worked out for you, but yeah..their costumer service is lacking for sure.
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Old 12-07-2017, 05:21 PM   #35
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Maybe too many theatres are complaining so they're trying to smooth things out with them.
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Old 12-08-2017, 06:39 PM   #36
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Damn these guys are assholes.
"Please note that after your account cancels you will not be able to reactivate your account for 9 months."

So there is no canceling and re-ordering another card.
And there is no getting a new card. And there is no getting a refund... yeah...


So I am canceling and I lodged my first ever complaint to the BBB

"We have received your complaint and we are currently reviewing it.
Thank you.

Better Business Bureau Serving Metropolitan New York (New York, NY) 30 East 33rd Street 12th Floor New York, NY 10016"
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Old 12-08-2017, 06:40 PM   #37
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http://www.ripoffreport.com/reports/...arch/moviepass
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Old 12-08-2017, 06:47 PM   #38
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I had to install an app to cancel my service... and it won't let me sign in.
Awesome. It says my user credentials are invalid.

Apparently I have to talk to my bank to get them to stop charging me
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Old 12-11-2017, 03:57 PM   #39
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MoviePass is trying to partner up with studios & distributors. Their users can drive up movie viewings, so it looks like they'll try to market specific movies to them. But I still don't get how that's gonna improve box office.
http://deadline.com/2017/12/moviepas...ds-1202224192/
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Old 12-20-2017, 06:31 AM   #40
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the better business bureau came through for me.
moviepass responded to their message and sent me a card and refunded my money.

OOOOO what to see ragnarok, justice league, star wars, disaster artist... .. hmm
the cool thing is that my home is close enough to the theatre I can reserve the tickets without leaving my living room
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Old 04-23-2018, 03:26 PM   #41
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Okay so here is my update.. this thing is great.

ONE TIME the app had incorrect showtimes and when I went to the theatre there was nothing for me to watch. Generally though its been fantastic and I go to the theatre a lot more often.


It looks like this is too good to last, so far the parent companies stock has plummeted 60% this year... They're dilluting shareholder stock now by creating new stock and selling it for cash.

https://www.msn.com/en-us/finance/ne...ass/ar-AAwfw7o
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Old 06-25-2018, 01:44 PM   #42
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"Peak pricing" aka if you want to see a movie in the evening when prices are the highest moviepass is going to nail you with a surcharge now starting july

Quote:
In the spirit of innovation and growth, we are now announcing the next phase in the evolution of our product: Demand Pricing.

In the coming weeks, we will roll out three different upgrades to our base $9.95 service for our members.

Bring-A-Guest: MoviePass members will be able to purchase extra tickets to a showing of a movie right through the MoviePass app, so that you can seamlessly reserve seats for you and your friends (at e-ticketing partner theaters) to watch a film even if they aren’t MoviePass subscribers. As a benefit, if your friend signs up for MoviePass within 24 hours, we’ll refund the entire cost of the ticket!

Peak Pricing: MoviePass is committed to maintaining our low monthly price as we continue to grow rapidly. Rather than raise our prices or limit viewings, our plan has been to develop a new variable pricing system based on the demand for particular showtimes. Under this plan, if the combination of demand for a title, date or part of day is higher, subscribers may be asked to pay a small additional fee depending on the level of demand. You can avoid this peak surcharge by choosing an alternative date or film. We will also soon give subscribers one “peak pass” per month, allowing them to waive a Peak Price surcharge once per month. Annual and Quarterly subscribers will not incur peak pricing until their current subscription term ends and then renews.

Premium Showings: MoviePass members on any plan will soon be able to access RealD 3D, IMAX 2D or 3D, and other Premium Large Format showings of any film for an additional upgrade fee.
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Old 07-03-2018, 02:14 PM   #43
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Peak pricing not enough to curb the cash hemorrhage of movie pass

https://variety.com/2018/digital/new...on-1202863102/
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Old 07-15-2018, 07:52 PM   #44
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this peak pricing is some BS man.
They want to charge me $4 to watch any movie at 10pm on a sunday except incredibles 2.

Sunday at 10pm for movies that came out a week ago and they're calling it peak pricing.
This company is so screwed, AMC is offering a competitive alternative at $20/month
https://www.amctheatres.com/amcstubs/alist?

And with AMC you can see movies 3 times a week INCLUDING 3D, actually reserve seats in advance, and no peak pricing surcharges.
That's pretty nice ... Two 3d movies a month and you're getting a better deal than with moviepass.
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Old 07-27-2018, 05:04 PM   #45
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Well movie lovers it was fun while it lased..
They want to charge $6 "peak pricing" for every movie.. even these weekday movies where the prices are only $8.50 for the ticket.

MoviePass is going down in the history of fail as a punchline.
They're hemorrhaging cash and they disabled the unsubscribe button in their application
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