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Old 12-07-2017, 03:21 PM   #32
jj4vr
Basic Member
 
Join Date: Nov 2012
Location: Roseburg, OR
Posts: 63
How long ago did you order? We ordered our back in the beginning of Sept...and didn't get it until late Oct. They charged us immediately but they didn't charge us again until 30 days after we used it the first time. They are definitely not responsive to support inquiries. My wife and I have used it about a 8 times or so in the last 30 days and we live in a very rural community in Oregon so it does work.

Good luck!
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