It was recently brought to my attention that a few people had some difficulty viewing videos on my website. I would like to find the root of this pesky little problem!

It would be a big help if you guys could check out my website and let me know if the videos work for you:
http://www.flaviuman.com/videos.html

Please let me know what operating system, web browser and quicktime player version you are using.
Thanks!

Mac OSX 10.4.6, Safari 2.0.3, Quicktime 7.0.4

popup opens
quicktime logo as movie is apparently loading
browser not showing progress
top shows processor activity for safari while movie is purportedly loading
lsof lists a qtch (quicktime cache) file registered with safari which has an increasing size
Quicktime logo displays question mark
Curl -O 'http://www.flaviuman.com/trunk_fiction/trunk_fiction_MSTR.mov' downloads a 28k file which reports a bad public atom when trying to open it in quicktime player
head on the 28k file shows that the file thinks it's a quicktime movie (first several bytes show the type and creator code "?moovyrmraOrmda+rdrfurl trunk_fiction_MSTR.movrmdrx")
VLC does really weird stuff with it

If you have further questions for me, I can get whatever information you need from it. At first, it looked like the fast start wasn't set, but that didn't seem to be the case afterwards.

Thank you, knightly.

There is indeed a problem with the "Trunk Fiction" video. This seems like a corrupt QuickTime video file on the server. The video loads fine from my local html file, but not the one residing online. This one's new to me so I'm working on it. I will reupload the files and see what happens.

Othen than that do the other videos work fine for you?

Thanks for all the details.

"Trunk Fiction" is now fixed. The reupload did the job!

Anyone else? Some people said they were not able to view any of the videos...

I know QuickTime 7 had a lot of bugs. Version 7.0.4 had serious problems (for Mac anyway) and was pulled then re-released. I'm not sure if some people have the origional 7.0.4 installed.

Also does anyone get a message saying that you need QuickTime 5 or later to view the videos?

Does anyone here use GoLive (for Mac) to do webdesign? Another "clue" leads me to believe that GoLive may have caused some of the problems.

I get the "QuickTime 5 or later to view the videos" error on some and a big question mark on others. I'm on a PC and have QuickTime 7.04 loaded, BTW.

I had no problems with the site at all.

didn't have much time to check the others...I'll get to those later today.

I get the "QuickTime 5 or later to view the videos" error on some and a big question mark on others.
That's what I did not want to hear...:no:
Can you please tell me which ones fall into which category?

This is very weird.


CootDog, are you using QuickTime 7.0.4 as well (also on a PC)?

trunk-fiction worked dandy on my end.

However, Yellowcard breathing did not. "Error" popup

Everything loaded fine on my system. I use OS X 10.4.6 with Firefox 1.5.0.2 and Quicktime 7.0.4.

Everything loaded fine on my system. I use OS X 10.4.6 with Firefox 1.5.0.2 and Quicktime 7.0.4.


I have the updated quicktime.

OS X? is that a mac platform?

OS X? is that a mac platform?

Yep.

firefox runs on Macs?

firefox runs on Macs?

Yes. Firefox is designed to work on multiple platforms.

CootDog, are you using QuickTime 7.0.4 as well (also on a PC)?

Yes, the Pro version.:yes: And Firefox

Yes, the Pro version.:yes: And Firefox


coot, I've installed every plugin for firefox. None of them will run an wmv file on my website. It has a green icon thing that tells me to install a plugin but when I click it, It says no plugin can be found. I went on firefox website and downloaded everything from flash to quicktimes newest plugin and nothing is working. Do you know whats happening? I have several people who tell me that my streaming file isnt loading for them. they all use Firefox.

King... what OS are you running? WMV is a Microsoft Media Player file so you'd have to have version 9 or 10 installed to view properly. If you have a Mac you need to install either Microsoft's Media Player (though it's old and out dated) or you can install Flip4Mac which is a WMV plugin for Quicktime Player. In either event Firefox should be able to view the files assuming you have the proper software installed to view WMV files.

Using FireFox, go to Tools/Options/View & Edit Actions
Scroll down to WMV then choose Change Actions...
Click the Radio Button to play with default application.

King... what OS are you running? WMV is a Microsoft Media Player file so you'd have to have version 9 or 10 installed to view properly. If you have a Mac you need to install either Microsoft's Media Player (though it's old and out dated) or you can install Flip4Mac which is a WMV plugin for Quicktime Player. In either event Firefox should be able to view the files assuming you have the proper software installed to view WMV files.


I have Win XP Media.

I have Microsoft 10 media. I have firefox with every plugin installed that they have on their website. I dont know why firefox is telling me it cant play it. ie does it fine but firefox doesnt.

Will one of you go to www.paskday.com and see if the movie streams for you? its on the front page. So use your firefox and see if it asks you for a plugin.

Using FireFox, go to Tools/Options/View & Edit Actions
Scroll down to WMV then choose Change Actions...
Click the Radio Button to play with default application.


wmv isnt on the list :(

OK, I forgot that I had changed the wmv format name to asf. its still a wmv file, I just changed it to asf so it would stream in realtime. The wmv took a while to load up. That maybe why its not running in firefox. Im gonna have to rerender it in mov format. Maybe that will stream as well.

any input?

I'm still working on this. Ironically, it seems that if your Quicktime player displays a question mark it can still play the movie if it is downloaded directly (such as downloading to disk, or selecting the File > Open Url command).

My website uses Quicktime alternatives (which selects the apropriate video depending on user's OS). So I don't know if the problem is caused by some users' internet connections (firewalls, etc.).

If anyone has any ideas, let me know.
This makes no sense...

Will one of you go to www.paskday.com and see if the movie streams for you? its on the front page. So use your firefox and see if it asks you for a plugin.

Firefox brings up the my Quicktime player plug-in fine but can't load the file due to the path being wrong. You mentioned you changed the name from WMV to ASX even though it's an WMV file. I'd advice not doing that. Leave the extension alone so programs know how to reference the file.

Firefox brings up the my Quicktime player plug-in fine but can't load the file due to the path being wrong. You mentioned you changed the name from WMV to ASX even though it's an WMV file. I'd advice not doing that. Leave the extension alone so programs know how to reference the file.


But it works on all of my computers with ie. No, the path isnt wrong. if you look at the source, you will see it says something like rep.asf instead of wmv. firefox I dont think plays asf files. maybe thats the problem.

Asf is just a directory extension. You can use it to refer to another streaming file like avi, mpg or even mov. All I did was direct it to itself.

Asf is just a directory extension. You can use it to refer to another streaming file like avi, mpg or even mov. All I did was direct it to itself.

What if you rename the file with the original extension of WMV? It might be worth the change just to test the theory.