Panasonic lumix GH2 serial number???
- Thread starter dr stilly
- Start date
can you find a receipt for the purchase? a lot of times this will have the SN on it.
well, check with the store you bought it from, they might very well be able to back track the sales receipt with stock records.. who knows..
That said, if your sending it in for warranty repair I would think the sales receipt would be close enough for them...
Curious, what went wrong with your GH2?
That said, if your sending it in for warranty repair I would think the sales receipt would be close enough for them...
Curious, what went wrong with your GH2?
at the store a very resistant sales assistant gave me constant bad news and told me it's impossible to track, however i plan to get in touch with the head office and hear it from the horses mouth.
Thats what i tought but the panasonic service centre could not continue with my request without the SN.
the shutter button doesn't fully work. the half press works i.e it focus's etc but it doesn't activate the shutter. luckily the gh2 has a video record button and a touch screen button but i do miss looking into the viewfinder and snapping a photo with the main button.
Taken from the Flickr Discussion Group;
To enter the TEMPORARY Service mode (there also exists PERMANENT service mode) do the following:
1. Make sure you have a NON-EMPTY (with some images) memory card in the camera.
2. Set the Drive mode lever to Single position
3. On a TURNED OFF camera push DISPLAY and AF/AE LOCK buttons simultaneously. While holding these two buttons turn on the power.
Now the camera should be in the temporary service mode. To make sure it is, enter the Setup menu (the one marked with "wrench" icon) and look at the very last page. In the service mode there will be a new item ROM BACKUP. This item is for saving the user settings to and restoring them from a memory card.
4. Push simultaneously LEFT ARROW and MENU/SET buttons. A menu can pop up or some settings show - don't pay attention to that now. While holding these two buttons push AF/AE LOCK. You can now release all three buttons. The screen will now show a table with the last 16 error codes and their dates. Table navigation is done with the arrow buttons. Error codes are explained in the Service Manual.
5. Repeat the actions from item 4 once more. Now you will see CAMERA INFO screen. There is the most interesting info:
VER: full software revision number
No.: motherboard's serial number
PWRCNT: Number of power on cycles (including exits from the Sleep mode)
SHTCNT: Number of shutter activations
STBCNT: Number of flash activations
6. If you now push DISPLAY button you will see CAMERA INFO 2 screen. There are several more counters there: Total number of clock settings (ClockSet Cnt), and two more (UnderCut Cnt и RTC Read Err).
7. By repeating actions from item 4 return the camera into the initial state. The camera can work as usual despite it is still in the service mode.
Complete exit from the service mode is done when the camera is powered down.
Let us know how it works out for you.
To enter the TEMPORARY Service mode (there also exists PERMANENT service mode) do the following:
1. Make sure you have a NON-EMPTY (with some images) memory card in the camera.
2. Set the Drive mode lever to Single position
3. On a TURNED OFF camera push DISPLAY and AF/AE LOCK buttons simultaneously. While holding these two buttons turn on the power.
Now the camera should be in the temporary service mode. To make sure it is, enter the Setup menu (the one marked with "wrench" icon) and look at the very last page. In the service mode there will be a new item ROM BACKUP. This item is for saving the user settings to and restoring them from a memory card.
4. Push simultaneously LEFT ARROW and MENU/SET buttons. A menu can pop up or some settings show - don't pay attention to that now. While holding these two buttons push AF/AE LOCK. You can now release all three buttons. The screen will now show a table with the last 16 error codes and their dates. Table navigation is done with the arrow buttons. Error codes are explained in the Service Manual.
5. Repeat the actions from item 4 once more. Now you will see CAMERA INFO screen. There is the most interesting info:
VER: full software revision number
No.: motherboard's serial number
PWRCNT: Number of power on cycles (including exits from the Sleep mode)
SHTCNT: Number of shutter activations
STBCNT: Number of flash activations
6. If you now push DISPLAY button you will see CAMERA INFO 2 screen. There are several more counters there: Total number of clock settings (ClockSet Cnt), and two more (UnderCut Cnt и RTC Read Err).
7. By repeating actions from item 4 return the camera into the initial state. The camera can work as usual despite it is still in the service mode.
Complete exit from the service mode is done when the camera is powered down.
Let us know how it works out for you.
wow, thanks for the detailed reply. I did as you said and found the menu you speak of but there is no model serial number to be found unfortunatly. so I called panasonic and told them the situation and they then told me to phone the service centre again and simply tell them that i have the recipt but no serial number. i did this and they put it through. i mean really! so they are picking it up on thursday. maybe i've been phoning up on bad days and bad moods or something. the panasonic lady did tell me that another customer retreived their serial number from the store head office contrary to what my local store told me, so just to be on the safe side I'm going to get in touch with them too. i'll keep you posted.